Returns & Exchanges

Returns

If you’ve bought one of our wallets and after receiving it you decide it’s not what you were looking for (sometimes it just happens that way), we offer a 30 day refund or exchange policy.

If the product really isn't what you're looking for and we can't tempt you with anything else from our range, we'll happily refund your cost of purchase to the original payment card.

Exchanges

If, however, you'd like to exchange it for something else, we'll be happy to help you find something better suited to you.

Please note that return shipping isn't covered and all items must be returned to us in pristine condition and in the original THE GAME packaging.

To make a return, simply contact us at support@thegame.cool and we'll organise your refund or replacement as quickly as possible.