THE GAME products are guaranteed to be free from defects in materials and workmanship for up to 5 years from the original date of purchase.

This guarantee does not apply to damage caused by normal wear and tear, or unreasonable use or neglect. (So you can’t use the wallet as a cricket ball!)

Please keep your receipt, so we know when and where you bought it.

If you need to make a claim, please contact us at support@thegame.cool with your order number and details about the product. Please send us any photos of the fault, as that will help speed up your claim.