The Game wallets are guaranteed to be free from defects in materials and workmanship for up to 5 years from the original date of purchase.

If you need to make a return, please contact us at support@thegame.cool with your order number and details about the product. We will respond quickly and provide you with information on how to return it to us, for either a refund or a replacement wallet.

This guarantee does not apply to damage caused by normal wear and tear, or unreasonable use or neglect. (So you can’t use the wallet as a cricket ball!)

Please keep your receipt, so we know when and where you bought it.


We appreciate how annoying it can be when you get to the checkout and have to pay for postage. So as a “thank you” for purchasing The Game cricket wallet, it’s our shout for standard deliveries in Australia, the UK and overseas.

Your order will be processed within 1-2 business days. You have the choice to be able to track it if the suspense of waiting is too much.

For those cricket lovers outside Australia or the UK, we’ll aim to get it to you within 10-19 working days via Airmail (things are a little slower due to current Covid-19 restrictions and so we thank you for your patience). If you want to track it’s progress, then it’s only a little extra to get it Pack & Track International. (Please note all prices are quoted in Australian dollars)

If you need your order urgently, just let us know and we'll discuss the best shipping options for you and do our best to get it to you on time!


FREE Standard Post - Allow 2-10 business days

AUD$9 Express Post - Allow 1-3 business days


FREE First Class - Allow 1-5 business days


FREE Economy Air - Allow 7-19 business days


AUD$15 Pack & Track International - Allow 7-19 business days

* The next day guarantee for Australia applies to the Australia Post Express network which: Covers 80% of Australian business addresses, private addresses and Post Office boxes. Service operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only. If your item is for an address outside the Express Post network, we’ll use the fastest possible transport links, but it won’t be covered by our Next Day Guarantee.





If you’ve bought one of our wallets and after receiving it you decide it’s not what you were looking for (sometimes it just happens that way), you can return it to us for a full refund or exchange.

Simply contact us at support@thegame.cool to arrange for the return of the wallet and to receive your refund or make arrangements for an exchange.